Account Director
About the Role
We are seeking a highly experienced and driven Account Director to join our team. This pivotal role is dedicated to driving strategic growth, fostering long-term client relationships, and delivering exceptional value across a portfolio of key client accounts. The ideal candidate will possess a deep understanding of client needs, demonstrate strong commercial acumen, and align our services and solutions to achieve mutual success.
Key Responsibilities:
-
Strategic Growth & Value
• Develop and implement comprehensive growth strategies to enhance the value of our services and solutions.
• Identify and pursue opportunities for expanding service offerings and deepening client engagements. -
Client Understanding & Needs
• Gain deep insights into client industries, businesses, and challenges.
• Translate client strategic objectives into actionable plans aligned with our business goals. -
Relationship Management
• Cultivate and maintain strong, meaningful relationships with clients.
• Ensure open communication, gather client feedback, and foster long-term partnerships. -
Commercial Drive
• Leverage a commercial mindset to drive revenue growth and expand service portfolios.
• Collaborate with internal teams to ensure delivery of high-value services. -
Account Oversight
• Manage a portfolio of strategic client accounts, ensuring alignment with overall business objectives.
• Support account leads in executing strategies for client success.
Qualifications:
- Demonstrated success in account management or a related field, emphasizing strategic growth and building strong client relationships.
- Expertise in commercial strategies, with a proven ability to spot and capitalize on growth opportunities.
- Skilled in developing and nurturing long-term client relationships.
- Leadership experience in guiding and mentoring teams to drive account success.
- Excellent communication skills, both written and verbal, with experience presenting to and negotiating with senior executives.
- Strong analytical mindset, capable of solving complex challenges and delivering effective solutions.
- In-depth knowledge of the digital industry and its market dynamics is a plus.
- Bachelor’s degree in business, marketing, or a relevant discipline.
- Advanced degree (MBA) or professional certification in management is highly desirable
We offer:
- Company pension contribution of 5% (for employees who contribute 5%.)
- Income protection (13 weeks deferment providing 50% of basic salary and pension contributions for 5 years)
- Private BUPA complete healthcare (or up to £750 annual contribution toward gym membership)
- Cash plan (supporting dental, opticians, chiropractic treatment etc)
- Cycle to work scheme
- Up to £1,000 per annum toward training linked to your personal development plan
- Travelcard loan for an annual travel card to London
- 25 days’ holiday per annum excluding bank holidays
- Work 8 weeks a year abroad
- 24/7 access to fantastic central London office
- Health & Wellbeing platform access £10 a month
- Regular social events (and working with an awesome team!)
- Department
- Management
- Role
- Account Director
- Locations
- London
- Remote status
- Hybrid Remote
- Seniority Level
- Senior
About Vaimo
Vaimo is one of the world’s most respected experts in digital commerce and customer experiences. As a full-service agency, we deliver consulting, design, development, support, and analytics services to brands, retailers, manufacturers, and organizations all over the world.
Account Director
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