Vaimo is one of the world’s most respected experts in digital commerce and experience. As a full-service omnichannel partner, we deliver strategy, design, development, and managed services to brands, retailers, and manufacturers all over the world.

Vaimo's Technology Services is looking for a Project Manager to join our team. As a Project Manager in Technology Services, you will have a central role in our pursuit to drive success in Technology Services, which include Cloud Engineering, Internal IT, and Security. You will have broad responsibility that requires strong leadership skills, structure, creativity, and the ability to identify the most efficient solutions for our needs. You will be working with both internal and external projects.

You will be responsible for daily operational work and some larger projects, managing both internal and external stakeholders. You will work closely with our teams, Vaimo leadership and development teams, and partners to deliver high-quality results for Vaimo.

Key Responsibilities & Work Tasks

• Delivery of cross-department projects (PE/IT/Security/Client & BU facing)
• Proactive project management of tasks, projects, processes, and backlog
• Clarifying project goals and tasks to meet organizational expectations
• Preparation of requirements and user stories
• Collaboration with delivery teams on related projects
• Preparing reliable estimates and deadlines for delivery
• Internal reporting and communication
• Setting up, owning, and improving internal processes and project management methods
• Resource and project planning, work allocation
• Managing projects affecting the entire company or large parts (PE+SRE, Security, IT)
• Proactive management of internal tooling and process rollouts
• Change management ambassador for Tech Services
• Administration and task distribution
• Ownership of support processes and service desk improvements
• Management of incoming support requests and ensuring process adherence
• Escalation of issues to relevant teams or Head of TS
• Overall responsibility for Tech Services team operations
• Assisting team members with various tasks

Skills & Requirements

We believe that you have a strong project management background and know-how to handle projects in fast-paced environment which will require great structure for planning and communication.

In order to succeed in this role, you need to be service-minded and flexible. You are passionate about delivering the best solutions and have strong communication skills. You need to be a team player but be able to independently drive your projects. You are used to a dynamic environment and have the ability to structure your own time and projects in the best possible way.

What we expect from you:

• 5+ years of experience managing projects, esp. in IT, Security, SRE or PE.
• Experience in agile methods such as Scrum, Kanban, and User stories
• Hands on experience with JIRA
• Excellent verbal and written communication skills and ability to interact with technical and non­technical audiences including executives, managers, subject matter experts, customers
• Ability to work under pressure, meet deadlines, and handle multiple projects simultaneously
• Fluent English

Nice to have:

• Experience working as a Product Owner in a Scrum process
• Experience working with remote/offshore development teams.

What we offer

Vaimo offers a dynamic work environment where employees have the flexibility to explore new technologies and take initiative. The company fosters a friendly, collaborative atmosphere with a strong culture based on openness, teamwork, excellence, and having fun. Vaimo provides exciting opportunities for personal and professional growth, allowing employees to develop alongside the company. 

Working at Vaimo means contributing to a success story and making a significant impact while being part of a supportive, high-performing team.