Vaimo is a full-service digital experience agency that helps brands and businesses grow by uniting commerce, content, data, and insights into seamless, engaging, and beautifully designed customer experiences.

With 16+ years of experience and offices across the Nordics, EMEA, and North America, we combine strategy, design, and technology to create digital experiences that drive measurable results. Our teams work across B2C, B2B, and D2C - from redefining global lifestyle brands to transforming complex enterprise ecosystems.

What unites our work is a simple belief: Experience is Everything.

We design and build digital experiences that connect people and brands - seamlessly, meaningfully, and for impact.

As a Business Solution Designer, you will guide complex client discovery engagements from initial business challenge to shared, actionable solutions. Working closely with C-suite, Head-of, and Director-level client stakeholders, you will help navigate open-ended challenges, transform ambiguity into collaborative problem statements, and coordinate cross-functional specialists to design cohesive solutions tied to measurable business outcomes.

What You’ll Do

• Champion the Business Problem: Understand the client's business problem statement or strategic opportunity, acting as the dedicated 'voice of the client' within the discovery team. Define the governing goals and KPIs surrounding the opportunity to establish what success looks like.

• Accountable for Solution Delivery: Serve as the primary guide for client discovery engagements, taking accountability for delivering a cohesive, cross-functional solution to that business problem or opportunity. Coordinate specialists across Experience Design, Data, Application Architecture, and Engineering toward one aligned solution.

• Make Strategic Trade-Offs: Balance diverse discipline perspectives (e.g., UX ambitions vs. platform constraints or budget boundaries) and clearly articulate commercial trade-off decisions to executive client stakeholders.

• Support Presales & Pitching: Partner with Sales and Account Management during pitch stages, RFPs, and proposal creation to shape problem framing, define discovery scope, and validate effort estimates.

• Ensure Seamless Implementation Handover: Brief engineering and implementation teams on core solution intent and business objectives, remaining the key reference point through early implementation stages.

• Contribute to Practice Growth: Share insights learned on client engagements to continuously refine Vaimo’s discovery playbooks, frameworks, and team knowledge-sharing initiatives.

What We’re Looking For

Essential Requirements:

• Discovery & Consulting Background: Proven track record leading complex digital discovery engagements within a digital agency, management consultancy, or enterprise transformation environment.

• Commercial & Business Acumen: Ability to evaluate digital initiatives through revenue impact, operational efficiency, conversion performance, and ROI.

• Cross-Discipline Awareness: Broad functional understanding across digital commerce platforms, CMS, PIM, customer data infrastructure, and modern software architecture.

• Senior Stakeholder Credibility: Exceptional workshop facilitation, executive presentation, and written communication skills with Director and C-suite stakeholders.

• Decisive Problem Ownership: High tolerance for ambiguity, taking end-to-end accountability for shaping direction from problem framing through design handover.

• Language & Mobility: Fluent, professional proficiency in both Swedish and English, with willingness to travel across the Nordics and Europe as required by client engagements.

Desirable Experience:

• Industry Vertical Expertise: Prior experience working with Consumer (B2C/D2C Retail), Industrial (B2B Manufacturing/Distribution), or Institutional sectors.

• Modern Platform Ecosystems: Exposure to enterprise commerce and content platforms (e.g., Adobe Commerce, commercetools, Contentful, Akeneo).

• Value Frameworks: Experience constructing business cases, ROI models, or value realization roadmaps.

What We Offer

• End-to-End Autonomy: Complete ownership to shape solutions and direct multi-disciplinary teams without single-discipline boundaries.

• High-Impact Client Engagements: Direct influence over digital transformation strategies for market-leading Nordic and international brands.

• Flexible Working Environment: Modern hybrid working arrangements supported by modern office hubs in Stockholm and Gothenburg.

• Visibility & Practice Growth: High visibility within Vaimo's leadership structure, with active contribution toward practice methodology and standards.